“I’ve never heard of any other vendor providing the high level of timely tech support Alpine always provides. Speed and ease that allow even the novice computer users to prepare returns.” - Ron Searcy, Danville VA

“I have found absolutely nothing I did not like in the eleven years I have used TAX/PACK!” - Earl L. Beatty, San Antonio TX

“An excellent program. It is designed by professionals for professionals; however, knowledgeable non(tax)-professionals could easily learn to use any of your programs.”- Aubrey Morris, Pensacola FL

“LUV you guys! No problems! Call with a question or problem and you solve it right away.” - Linda Wood, Tulsa OK

“I’ve never had a problem that the supporting staff at Alpine could not quickly solve.” - Harold Dolato, West Bend WI

“Simple but accurate. The end product is wonderful. I’m certainly proud of my finished returns.” - Christina DiFranco, Bay Shore NY

“Excellent. Tech support is the best of any software company. I appreciate the pat- ience of the staff for all the trivial questions. I was given complete assistance and was not intimidated in any way for these questions.” - Wade Powell, Asheboro NC

Limits to our tech support? We routinely work with our users planning hardware upgrades. We have sent them out to buy recovery utilities so we could get them through disk crashes in the middle of tax season, assisted them through upgrades, even fielded calls for advice while they are at a computer store for a new printer. Every year, we help many users move data from old to new computers. All this on our toll-free tech support lines! Our financial types would like to set limits, but we don’t pay a lot of attention to them - our users come first!

Our phone lines are all answered by real people. Once you dial our 800 number we promise you won’t get lost in a voice mail forest - we don’t have one. We add people, not machinery as we grow.